Wi-Fi Troubleshoot (iOS & Android)
CONNECTION ERROR? - Do you have a dual band router? Most internet servic...
Android Wi-Fi Guide
Our latest Wi-Fi controller represents a huge leap into the future of re...
iOS Wi-Fi Guide
Our latest Wi-Fi controller represents a huge leap into the future of re...
Account Management | What happened to my account | Why do I need to set up an account
Account Management  Profile Information Congratulations on joining th...
What is recteq's return policy?
SHIPPING POLICY We take pride in our ability to get your grill or access...
Does recteq have financing available?
With financing through our partner Affirm, you can grill now and pay lat...
What is the best way to get more information?
We’re super easy to get in touch with! Give us a call at (706) 922-0890 ...
Can recteq ship to Canada?
Unfortunately we can't ship to Canada
Ground shipments vs freight shipments
Ground Shipment: Anytime an order is shipped that weighs less than 200 p...
How long does it take to ship a recteq?
We ship as soon as possible, sometimes even as soon as same day. Once yo...
Is the warranty transferable?
The recteq warranty is non-transferable
Does recteq have any dealers?
No dealers in this family! By electing to market, sell, and distribute o...
Where is recteq located?
We're located at: 4301 Evans to Locks Rd. Come see us in our showroom...